F.A.Q.

What are the delivery charges for orders from the Online Shop?

Purchases will be shipped via Canada Post and shipping costs will be calculated when you proceed to checkout. This is based on shipping weight and location.

Which payment methods are accepted in the Online Shop?

We accept Visa, Master Card & American Express.

How long will delivery take?

Items are shipped in 3 to 5 business days via Canada Post.

Do you ship internationally?

Currently we ship orders to Canada and the US via Canada Post. Please note that for US orders you will be responsible for any import duties or taxes that may be charged by your government.

What about backorders?

Occasionally, an item for sale on Sussex Beard Oil Merchants site has been over run by eager users and our team is working hard to handcraft and restock. You may order a backordered item however the complete order will not be shipped until the backordered item is in stock. The expected ship date will be listed when you add an item to your Shopping Cart. Please note: Backorder shipping dates are subject to change in rare instances. We will email you with any date changes.